README - DLGDIAG


PROGRAM SUMMARY:

    This MODULE of the Data Lifeguard Tools program searches for and 
    verifies the status of specific Western Digital drives. By accessing 
    the Data Lifeguard information stored on the hard drive the program
    is able to quickly and efficiently verify the status of the drive.
    If any errors are logged or found it provides an option to return the 
    drive to defect-free status through and extended test or repair option.
    

PROGRAM RUNNING TIME:

   DLGDIAG offers several options for verifying the defect free status of
   your hard drive.

   QUICK TEST:  The quick test is designed to intelligently gather and verify
   all of the Data Lifeguard information contained on the drive.  With this
   advanced feature,  the Quick Test can verify the defect free status of 
   your hard drive in approximately 90 seconds.  This option may not be 
   available on earlier hard drives.

   EXTENDED TEST: For most computers the DLGDIAG Extended Test takes 5-20 
   minutes to test one drive. Larger drives take longer to test. The 
   performance of the computer also affects the test time.


TO RUN THE PROGRAM:

    BACK UP DATA: 
    Before running the program, it is recommended that users back up all 
    data for all hard drives. The DLGDIAG test does not overwrite any data 
    on the drives and if used properly should not result in data loss, but 
    the regular backing up of data is always recommended. 

    STORE THE PROGRAM ON FLOPPY DRIVE:     
    The program must be run from a floppy drive, so if downloaded, copy all
    files included in the zip to a formatted bootable floppy diskette in A:.
    All files must be included for the program to function properly. Running 
    this program from the target hard drive while using certain operating 
    systems can result in data loss and an inaccurate scan of the target drive.

    START THE PROGRAM: To start the program, type DLGDIAG at the
    A:\ DOS prompt.

    READ AND APPROVE LICENSE AGREEMENT:
    In order for the DLGUDMA program to run,  the License Agreement must
    be agreed to by indicating "YES".
    
    TEST EACH DRIVE: 

    Pick the 'Select Drive' option to see a list of all drives 
    installed and the current status of each drive.

    For each drive that shows a status of 'TEST THE DRIVE', select
    the drive by using the up/down arrows until the desired drive
    is highlighted, then return to the main menu to test the drive.

    Once the target drive is selected,  chose either the Quick or 
    Extended Test Options.  The Quick Test option may not be available
    on earlier drives. If it is not available, then the program will
    give the user the option to run the Extended Test.

    Depending on the option selected, the 'Test'  will take between 90 
    seconds and 20 minutes to complete (depending on the size of the drive 
    and the speed of the computer).

    At the end of the test a status is displayed. Also, the status for
    all drives is always available by choosing the 'Select Drive' option
    from the main menu.
      
    If errors are detected during the 'Test Drive' option, the user
    will be given the option to attempt to repair the errors.

    Use the 'Select Drive' and 'Quick Test' and 'Extended Test' options 
    to select and test and repair each drive until the status for 
    each drive is one of the following:


         "DRIVE HAS NO ERRORS" - The drive has passed the test and is
                                 error-free.

         "CONTACT WD TECH SUPPORT" - The drive has not passed the test
                                     and the user should contact WD 
                                     Technical Support for additional
                                     information.

         "NON-WD DRIVE DETECTED" - The drive is not a WD drive and no
                                   additional testing is supported.

      Pick QUIT from the main menu to quit the test. At this point 
      a message will inform you that the system should be reset to 
      reinitialize the BIOS and hard drive(s). Hit CTL-ALT-DEL or
      cycle power to restart the system.

      When rebooting, remove the floppy diskette so the system boots
      to C: instead of A:.


TO CONTACT WD:

      In some cases the user may be requested to contact Western 
      Digital Technical Support. You may contact Western Digital
      Technical Support at www.westerndigital.com or at (949) 672-7545 
      or (800) 275-4932 in the U.S., or (31) 20.446.7651 in Europe, 
      or consult your drive manual for further information. Alternately, 
      you may contact the OEM or its warranty service provider who can 
      support your needs.


MAIN MENU OPTIONS:

    The following menu options are available:

    Select Drive            select drive and view status for all drives
    Quick Test              90 second 'intelligent' test of the selected drive
    Extended Test           5-20 minute scan of selected drive
    Write Zeros To Drive    write zeros to the drive
    View Test Results       display results for last drive tested
    Print Test Results      print results for last drive tested
    Log File Open/Close     store results for all drives tested - DLGDIAG.LOG
    Enter & Print RMA Info  enter and print RMA when returning a drive to WD
    Quit